Hosted Voice over IP
Eliminate the hassle and expense of owning, maintaining, and operating your own phone system. With Hosted Voice over IP (VoIP), simply connect your new office phones to your existing network—and access high-quality calling, advanced features, and easy management for one low monthly price.
As a provider of Cytracom VoIP, we deliver the business phone you know and love in a straightforward system that just works—and is ready to start working now.
Advanced Features
Get big-business features in a phone system that’s easy to use and right-sized for your company. Some of the most popular features include:
- Unlimited Calls
- Text Messaging
- One Number on all Devices
- Voice Continuity
- Call Queuing
- Call Recording
- Auto Attendant
- Call Center
- Visual Voicemail
- Centralized Device Management
Free Phones
With Cytracom, your sophisticated desk phones are included for free—and upgraded every 36 months. This guarantees you always have the latest firmware and hardware updates. Plus, Cytracom covers full warranties—so if anything happens before your upgrade, we fix or replace the phone for free.
No Contracts
Simplify your budget with predictable month-to-month plans. The Cytracom phone service, when sold and serviced by Certified Cytracom partners, does not require a long-term contractual commitment.
Local Support
As your MSP, we are available to help you configure, install and manage your phone system. We also offer additional services such as our Managed Firewall Service, which can improve the reliability and security of your phone service and your computer network. Then, Cytracom adds an additional layer of care with US-based support engineers available 24x7 to troubleshoot and resolve any phone issues that may arise.
Mobile Workforce Issue Solved
With the large quantity of phone scams and spam calls these days, many people, particularly the elderly, are not answering their phone if they do not recognize the number on the caller ID. This can be a problem for remote workers like physical therapists, visiting nurses, and others who call to confirm a visit before visiting their clients in their homes. Cytracom solves this problem with the cell phone app (included with the service) that allows field workers to make calls to clients using the company business number and caller ID from their personal cell phones.
About Cytracom
Cytracom goes the extra mile to make voice and messaging communications simple for customers with phones and apps that are easy to install and use. Its dedicated success team works with us to ensure you receive the highest levels of quality and service. Your phones arrive pre-provisioned and ready to plug in and use. If needed, leverage free training for your teams and ongoing technical support with some of the highest satisfaction ratings in the business.